This Privacy Policy applies to the Wallan Dental website. The website is intended for informational and educational purposes and may include links to external websites. When you access another website—whether via advertisement, service link, or content link—please note that Wallan Dental is not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policy of every website you visit. 

At Wallan Dental, we believe transparency is fundamental to any strong relationship. As a healthcare provider, we value your trust and are committed to being open about how we collect, use, and protect your information. This Privacy Policy explains our website privacy practices, including the information we collect, how we use it, your rights regarding your data, and the safeguards we implement to protect it.

This Policy Covers:

● Information We Collect and How We Use It
● Disclosure of Information
● Your Rights to Access and Control Your Personal Data
● Data Retention
● Analytics and Advertising Services
● Cookie Policy
● Children’s Privacy
● Information Security
● International Data Transfers
● Changes to This Policy
● Contact Information

Information We Collect and How We Use It Through forms on the Wallan Dental website, we may collect the following personal information:

● First and last name
● Email address
● Phone number

By submitting this information, you consent to its use for the purpose of scheduling appointments or responding to your enquiries. 

Email Subscriptions 

If you subscribe to our website or blog, you may receive periodic newsletters, practice
updates, announcements, and occasional promotional emails. These communications are general in nature and do not disclose your personal health information. To subscribe, we require basic contact details such as your name and email address. Optional demographic information (such as gender, date of birth, or address) may also be
collected but is not mandatory. You may unsubscribe at any time by clicking the “unsubscribe” link included in our emails. Once unsubscribed, you will no longer receive marketing communications. 

SMS Communications  

If you wish to stop receiving text messages from us, simply reply “STOP” to any message. Opt-out instructions are provided in the initial message.

Passive Information Collection

Like many websites, we automatically collect certain non-identifying information when you
visit our site.

Device Information

This may include your IP address, operating system, browser type, device type, and access timestamps. 

Usage Information 

We may collect data regarding how you interact with our website, such as pages visited, links clicked, and actions taken. Emails sent by Wallan Dental may also track whether they are opened and which links are clicked. This helps us improve website functionality, communication performance, and email delivery effectiveness.

Disclosure of Information

We do not sell, trade, or transfer your personally identifiable information to third parties. We are committed to protecting your privacy. Any personal or mobile opt-in information collected will not be shared, sold, or transferred to third parties or affiliates for marketing purposes. We may disclose personal information if required to comply with legal obligations such as subpoenas, court orders, or search warrants. Where legally permitted, we will attempt to notify you before disclosing your information.

Your Rights to Access and Control Your

 Data You may request access to the personal data we hold about you, or request corrections or deletion of your information. We aim to respond to such requests within 30 days of receiving
them.

Subject to applicable laws, your rights may include:

● Access – Request a copy of your personal data
● Rectification – Request correction of inaccurate information
● Deletion – Request removal of your personal data
● Complaint – Lodge a complaint with relevant consumer or data protection authorities

To exercise these rights, please contact our office using the details provided below.

Data Retention
We retain personal information only for as long as necessary to fulfil legitimate business purposes, comply with legal obligations, conduct research, or prevent harm, as described in this policy.

Analytics and Advertising Services

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect aggregated, anonymised information about website usage, including device type, browser version, screen resolution, and general location data.

While Google may use your IP address for processing purposes, personally identifiable information is not stored by Google in this process. Google uses this information to analyse website activity, generate usage reports, and provide related services. In some circumstances, Google may share this information where required by law or where third parties process information on its behalf. You can learn more by reviewing Google’s privacy policy or opt out using the Google Analytics Opt-out Browser Add-on.
We use analytics data to better understand visitor behaviour and improve the user experience. From time to time, Wallan Dental or its contractors may conduct voluntary online surveys to gather feedback. Participation is optional, and any personally identifiable information collected will only be used internally and never sold or shared with third parties.

Cookie Policy

We use cookies and similar technologies to enhance your browsing experience. By continuing to use our website, you consent to the use of cookies as described in this policy. Most browsers allow you to manage cookie preferences through their settings. However, restricting cookies may affect website functionality and personalisation. Please note that third-party service providers (such as analytics providers or advertising networks) may also use cookies over which we have no control.

Children’s Privacy

Wallan Dental is committed to protecting children’s privacy. Our website and services are not designed to attract or collect information from children under the age of 13.

Information Security

We implement a combination of technical, administrative, and physical safeguards to protect your data. This includes the use of Transport Layer Security (TLS) encryption for secure data transmission. While we take reasonable measures to protect your information, no method of online transmission or storage is completely secure. If you have any security concerns, please contact our office.

International Data Transfers

Our website hosting provider operates internationally and may transfer information to the  United States for processing. They rely on recognised legal mechanisms for international data transfers, including consent and approved contractual clauses that require appropriate privacy safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made regarding the use of your personal information, we will notify you appropriately. Your continued use of the Wallan Dental website indicates acceptance of any updates. If you do not agree with the revised policy, please discontinue use of the website.

Who We Are and How To Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Wallan Dental 97 Stanley St Wallan VIC 3756
(03) 5783 3344

Please note that this Privacy Policy does not apply to information sent via standard email. If you wish to keep certain information confidential or proprietary, please avoid sending it via email. While we aim to respond to emails within 48 business hours, response times may vary.

Last Updated: February 2026